Product Life Cycle | ACER ESG
Reducing the environmental impact by integrating the concept of circular economy
- Providing customers with safe products, developing our creative capabilities, and introducing new solutions are all ways in which we can protect our customers’ health and safety.
- We follow safety and hazardous substance related regulations during the product development and manufacturing stages to provide safe and environmentally friendly products to users.
Green Product Policy
We carefully consider environmental factors in every stage of the product life cycle. This includes selecting materials during design, through packaging and shipping, to usage and recycling. We hope to work with consumers to reduce environmental impact.
Using an approach based on the whole product life cycle
We provide outstanding products that are low in toxins, low pollution, energy-efficient, resource-efficient, and easy to recycle.
Through green procurement and communication
We work with our suppliers to go above and beyond global environmental standards and establish a green supply chain.
Acer's Quality Policy
Acer's quality policy places an emphasis on DELIVERING ZERO-DEFECT, COMPETITIVE PRODUCTS AND SERVICES TO CUSTOMERS ON TIME. The motto "proud to serve, proud of Acer" shows our commitment to providing professional services. We encourage innovative thinking in our endless pursuit to satisfy customer needs and provide the most cutting-edge technologies. We perform strict quality control to ensure safe products and win the trust of our customers. Finally, we have developed an end-to-end customer service system to give customers a peace of mind.
The Quality of Product
Acer is an ISO 9001:2008 certified company, meaning our quality control management system meet international standards. It is primarily concerned with quality management and fulfillment of customer demands for quality. Acer works early on in the design stage to provide customers with reassurance and high quality products. All Acer products must undergo relevant reliability, compatibility, and regulatory compliance tests before mass production. To further confirm product stability, all products undergo the On-going Reliability Test (ORT) during mass production. After new products enter the market, we launch an Early Warning Program to check the status of products at all times. Any problems are immediately reported to Acer headquarters upon discovery, and improvements are immediately incorporated into products already under production. Every week we compile product repair reports, in which we record problems, causes, consequences and solutions.