Products and Services that Respond to Society | ACER ESG

Products and Services that Respond to Society

Products and Services that Respond to Society

Vero Products Made with Recycled Materials

Acer

In 2024, Acer continued to expand its Vero product line, continuing its original direction of eco-friendly design and selection of recycled materials, with the goal of minimizing the carbon footprint throughout its entire lifecycle. The Aspire Vero casing has utilized 30% post-consumer recycled (PCR) plastic since its initial launch in 2021and by 2023 had increased the recycled plastic ratio to 60%. In 2024, it further incorporated over 70% PCR, along with oyster shell powder-based biomaterials, allowing Vero products to contribute to addressing the problem of massive waste oyster shell accumulation in coastal villages. Other design details also reflect the Vero series' core environmental philosophy, including touchpads made from recycled ocean plastic waste, reduced thickness of PET in the manufacturing process, and easily repairable designs, ensuring reduced environmental impact. The products have passed a number of military specification tests to prove its durability, and minimized the environmental impact of every Aspire Vero by obtaining carbon offsets in addition to minimizing the product's carbon footprint; and the packaging has been enhanced by adding FSC recycling certification to give more credibility to the source of the recycled pulp.

AI-assisted screening software for bone mineral density (BMD) abnormalities

Subsidary: Acer Medical

The system utilizes the most common medical imaging technique, chest X-ray, to analyze bone density abnormalities. By detecting and analyzing these images, it estimates Bone Mineral Density (BMD) values and calculates corresponding T-score or Z-score values. The screening output follows a binary classification approach with a 90% accuracy rate. This capability enables early disease detection, facilitating timely referrals or further medical interventions, thereby reducing wasteful healthcare resource utilization and effectively preventing disease progression.                     

The AI-assisted bone density abnormality screening software can rapidly perform bone density abnormality screening, enabling patients to discover and treat conditions early. This technology is suitable for major medical institutions, health examination centers, and primary care clinics, providing more accessible bone density screening services. This allows more people to access convenient bone density screening services.

Currently, collaborations are in progress with multiple county and city health departments and hospitals: Department of Health, Kaohsiung City; Public Health Bureau of Tainan City; Public Health Bureau, Chiayi City; Health Bureau of Taichung City; and Hualien Kaohsiung Veterans General Hospital Yuli Branch, among others. The Yuli Branch serves a predominantly rural population over 65 years old with a high incidence of osteoporosis, resulting in higher hospitalization and mortality rates due to fractures. By utilizing smart healthcare technology, this initiative achieves healthcare equity and demonstrates the enormous potential of smart healthcare for health management in rural areas. This has pioneered a new phase in rural healthcare innovation in Taiwan, with future plans to expand this innovative model to other rural regions.

VeriSee AMD: AI-assisted screening software for age-related macular degeneration

Subsidary: Acer Medical

Age-related macular degeneration (AMD) is one of the primary causes of blindness among elderly individuals, particularly prevalent in developed countries. According to current domestic research findings, approximately 10% of elderly individuals suffer from age-related macular degeneration, posing a significant threat to the ocular health of the senior population. 

Acer Medical has collaborated with National Taiwan University Hospital to develop VeriSee AMD, an AI-assisted screening software. This solution utilizes color retinal photographs from individuals over 50 years of age for model design and training. The software assists healthcare professionals in preliminary screening to identify patients with AMD severity scale level 3 or above.

Acer Medical Technology has collaborated with the Public Health Bureau of Tainan City Government and the Tainan Optometrist Association to jointly organize retinal screening activities using VeriSee AMD for screening. This software assists primary care non-ophthalmologists in interpreting fundus examination results, enabling the public to obtain information about eye diseases more rapidly.

Air Purifier

Subsidary: Acerpure

Acerpure is dedicated to providing a variety of high-efficiency, highly intelligent clean technology products. In response to global environmental deterioration and the COVID-19 pandemic era, it has launched a multi-functional air purifier series. This includes the 2-in-1 air circulator purifier that combines purification and circulation functions, as well as the 4-in-1 cooling and heating air circulator purifier launched in 2024. These multi-functional products reduce energy consumption in appliance production and adopt DC motor designs for energy conservation and power efficiency. In 2023, Acerpure launched the Acerpure Pro Vero, an eco-friendly, high-efficiency air purifier, which uses 35% post-consumer recycled plastic for its casing, transforming waste into beautiful and functional products that are dedicated to the sustainability of the planet.

Acerpure products have won many international awards, including iF Design Award, Good Design and Taiwan Excellence Award, and have been recognized for their design, quality and energy-saving certifications. The company has also developed a water purifier and cordless vacuum cleaner product line, offering a full range of pure living from air quality, drinking water health to home cleaning.

Acer Air Solution Air Monitor Pro

Subsidary: Acerpure

Acer Air Quality Improvement Solution is a collaboration between Acer and its subsidiary Acerpure. The solution starts with a detector that detects a variety of air quality indicators (PM2.5, PM10, CO, O3, TVOC, etc.), and then reveals them through an air quality dashboard that supports a variety of devices (computers, mobile phones, and tablet PCs) so that users can understand indoor air quality in real time. After identifying the pollution problems and improving the air quality, the collected data is then used for one-stop platform data management and data analysis through AI prediction module and cloud information communication technology.

The solution provides software, hardware and services from detection, disclosure, improvement to monitoring to solve indoor air quality problems in a single step, and has been deployed in more than 4,500 sites including campuses, commercial space and hospitals since 2019 to provide users with a healthy respiratory environment, and assisted the Sunshine Center in obtaining the world's first international WELL Healthy Building Certification in 2022. In 2023, we continue to assist campuses, commercial, healthcare, and many other sectors with their needs to achieve the Taipei City Indoor Air Quality Certification Gold Label. By understanding and improving indoor air quality immediately, we can help minimize the health risks of indoor air pollution, and our solutions across all sectors can help build sustainable cities and environments with good air quality.

MPS mobile power system of electric-assisted bicycle

Subsidary:Acer MPS

Acer MPS has newly launched high-performance batteries and smart controllers, bringing more advanced energy solutions to the market. The new batteries adopt the latest lithium battery technology, featuring higher energy density, fast charging, and long service life characteristics, significantly improving usage efficiency while reducing maintenance costs. Additionally, the batteries have built-in multiple safety protection mechanisms, including overcharge, over-discharge, and temperature protection, ensuring stable operation. 

The accompanying smart controllers employ a precision management system that can monitor battery status in real-time, optimize energy output, and enhance overall system performance. The controllers feature intelligent regulation and remote monitoring functions, allowing users to improve operational efficiency through data analysis and monitor equipment health status in real-time.

This new battery and controller combination is suitable for various application scenarios, including industrial equipment, energy storage systems, and electric vehicle fields, providing businesses and individuals with more stable, safe, and efficient energy solutions, supporting green energy development and intelligent management.

E-Mobility Solutions

Subsidary: Acer Gadget

Acer Gadget offers e-mobility solutions which cover electric bicycles (e-Bikes), electric scooters (e-Scooters), and the Kinetic Tech product line. These solutions provide more environmentally friendly and convenient options for personal transportation and kinetic energy conversion, hence reducing carbon emissions and enhancing the convenience and efficiency of urban mobility.

All electric-assisted bicycles are equipped with smart sensors and high-efficiency battery management systems, enhancing power output and extended range performance. These are suitable for urban commuting and short-distance travel, reducing dependence on private transportation vehicles. Electric scooters feature lightweight designs and intelligent navigation systems, providing flexible mobility solutions that address last-mile transportation needs while reducing urban congestion and pollution. The Acer eKinekt BD 3 riding desk from the Kinetic Tech product line converts cycling kinetic energy into electrical power to charge laptops and mobile devices, not only increasing exercise motivation but also reducing electricity consumption through energy recovery. Its desktop and structural protective shell are manufactured using post-consumer recycled (PCR) plastic, implementing circular economy principles and demonstrating environmental commitment.

Stylish Product Line

Subsidary: Acer Gadget

Acer Gadget's stylish product line includes the Vero series and the sustainable luggage series, dedicated to providing products that combine sustainability concepts with stylish design through eco-friendly materials and durable construction. These products not only reduce dependence on virgin resources but also comply with international environmental standards, promoting more responsible consumer choices.

The Vero series is made from 100% RPET (recycled PET bottle yarn) and includes backpacks, storage bags, laptop sleeves, and more. Each product reduces plastic waste and improves resource utilization efficiency. For example, the Vero Pure Backpack is made from 24.5 recycled PET bottles, while the Vero Sleeve is made from 4.5 recycled PET bottles. Additionally, all Vero products avoid harmful chemicals and strictly adhere to EU REACH and RoHS standards, ensuring they are friendly to the environment and human health.

The sustainable luggage series (Melbourne 2nd Generation and Barcelona series) uses 100% RPET materials and has obtained TC traceability certification in compliance with GRS standards. The Melbourne luggage has a carbon footprint of 19.63 kgCO2e per piece, with a proactive carbon reduction of 5.65 kgCO2e per piece, while the Barcelona luggage reduces carbon by 6.28 kgCO2e per piece. These products emphasize durability and functionality in their design, using high-quality materials such as waterproof nylon, PU leather, or shock-absorbing foam to provide high-quality protection for multiple uses, ensuring long-lasting durability while reducing resource waste.

After-sales Service

Subsidary: HSN

HSN provides multi-brand inspection with multi-country support and the authorization of original manufacturer. HSN provides after-sales service for consumer electronics, including computers, smartphones, workstations, and appliances. HSN has been authorized by nearly 50 international brands to provide consumer inspection, repair, maintenance, and upgrade services.

HSN provides a full range of services based on customer demands, from pre-purchase consultation, product function setting, warranty, maintenance, to product recycling at the end of the service life. HSN provides services in every step of the product life cycle, reduce the burden on enterprises and consumers, improve product performance, extend product lifespan, and reduce environmental impact.

AOPEN Edge IPC & AI IPC

Subsidary: AOPEN

AOPEN develops products in three main dimensions: fanless lightweight media players, high-performance ruggedized industrial computers, and high-computing-power industrial computers with Edge AI and AI smart applications. The fanless lightweight media players are developed on Intel's latest series platforms, suitable for commercial digital signage applications requiring long operation times. They are equipped with intelligent features including a programmatic BIOS recovery function, reducing equipment repair time and costs while preventing losses due to system failures. The high-performance ruggedized industrial computers feature multi-display output capabilities, enhanced Audio Return Channel (ARC), improved variable refresh rates, and quick application switching functions. Additionally, they offer high stability, wide temperature and voltage tolerance characteristics, fully meeting the needs of industrial application customers. The Edge AI and AI smart industrial computers deliver high computing performance while maintaining excellent heat dissipation, making them particularly suitab

Smart on-street parking charging stations

Subsidary:Acer ITS

Acer ITS's Smart Parking Management System has the largest market share in Taiwan, with commercial sites in Tainan City, Taipei City, New Taipei City, Zhunan Town, Puli Township, and Kaohsiung City. In recent years, in response to the trend of electric vehicle development, and in response to the Acer Group's goal of ESG sustainability, the company has pioneered the integration of charging piles into its on-street parking billing equipment, and has already successfully deployed more than 40 piles in Tainan City.

The smart on-street parking charging stations have the following features:

  • Paperless billing: Intelligent billing eliminates the need for paper parking tickets and supports on-site multi-payment, eliminating the need for billers to write paper tickets at the roadside, which not only greatly reduces paper waste, but also reduces the amount of plastic used in paper parking tickets (the plastic is a special material that is waterproof and durable).

  • Reduce Traffic Congestion and Circling: Helps owners of parking apps quickly locate and navigate to charging compartments, reducing circling traffic and congestion on the road, as well as reducing carbon emissions.

  • On-Street Parking ''Stop & Charge'': Taiwan's first on-street parking ''Stop & Charge'' for EVs, which can expand the scope of charging stations in cities and reduce the anxiety of EV owners' journeys through the differential rates and EV priority mechanism.

In addition, Acer ITS has partnered with the ITRI to promote the "Realization of Full Green Energy Charging Services through Transfer Supply" sandbox project. By purchasing green electricity at a higher cost while maintaining the original charging fee model, they encourage government electric vehicles to use green electricity, and by the end of 2024, they obtained the "First National Green Electricity Certificate for Government Electric Vehicles" for the Tainan City Government. AEB also assists in promoting the replacement of fuel vehicles with electric vehicles through differentiated rate policies and EV charging incentives, demonstrating that electric vehicles are more carbon-reducing, economical, and convenient than gasoline vehicles, while supporting government initiatives to expand charging facilities and promote energy conservation and carbon reduction.

AI smart building management

Subsidary:Acer Being Communication

Acer Being Communication has partnered with Chao Chi Property Management Consulting Co., Ltd. to launch the ''AI Smart Building Management'' solution, providing innovative solutions for enterprises and communities to create efficient, safe, and energy-saving management environments that enhance management effectiveness in both residential and commercial building usage scenarios.

For smart offices, Acer Communications has strengthened AI capabilities in voice and image recognition services. Through the "Smart ID Badge," it enables real-time audio-to-meeting minutes conversion, real-time OTP identity authentication, real-time Bluetooth access, and real-time task dispatch, improving work efficiency across various industries. Smart ID badges can also connect to smart switchboard systems, enhancing customer service capabilities and strengthening service quality. Simultaneously, for smart community applications, Acer Communications has introduced resident identification systems, smart access control, smart access cabinets, and smart property management systems, which not only enhance home security and improve management quality, but also reduce costs for community management personnel while elevating community management standards.

Acer Power Bar Series Portable Energy Storage: A10 (1kW, 1kWh) A15 (2kW, 1.5kWh)

Subsidary:Smart Frequency

With advanced AI power management technology, Smart Frequency Technology Inc. has successfully achieved power switching to battery within 10ms during outages, ensuring stable power supply and uninterrupted functionality. The Acer Power Bar series uses secure and stable Lithium Iron Phosphate (LFP) battery cells, avoiding the use of lithium ternary batteries which contain nickel, cobalt, manganese, and other heavy metal ions that pose pollution risks, or lead-acid batteries with harmful substances like lead and sulfuric acid. Developed and manufactured in Taiwan, this product offers an efficient and environmentally friendly small-scale home energy storage solution.

The A10 product launched in 2024 features 1.5-hour fast charging, 1kWh medium capacity, and 1.5kW high-power output. The upgraded A15 version planned for 2025 further enhances these specifications to 1.5-hour fast charging, 1kWh high capacity, and 2kW ultra-high power output. These products find versatile applications in various scenarios including home emergency backup power, outdoor activities, field photography/projection, AI computer and server power supply, low-noise medical equipment, etc., becoming a small power supply center for various equipment, hence reducing the inconvenience during power outages.

Additionally, all Acer Power Bar models can be paired with the Acer 200W solar panel (with maximum series connection of 400W), supporting outdoor renewable energy applications, implementing green electricity concepts, and reducing dependency on limited natural resources. Through fire-resistant materials and environmentally friendly design, these products not only improve energy storage efficiency but also reduce fire risks and maintenance costs, contributing to environmental sustainability while providing reliable home and outdoor power.

Acer Smart Energy Save Series Energy-Saving System: The Best Energy-Saving Solution in the Era of High Electricity Prices

Subsidary:Smart Frequency

With industrial electricity prices cumulatively increasing by 26% from 2023 to 2024, businesses are facing unprecedented pressure from electricity costs. Smart Frequency Technology Inc. has launched the new Smart Energy Saver, providing real-time energy-saving solutions that effectively reduce operational costs and carbon emissions, helping enterprises lower electricity expenses, reduce carbon fee expenditures, and actively respond to global environmental trends, implementing ESG sustainability.

Smart Energy Saver employs advanced power optimization technology that can reduce excess power consumption of equipment through real-time monitoring and control, minimizing energy waste and improving electricity usage efficiency. Most enterprises can immediately reduce industrial electricity consumption by more than 8% after implementation, demonstrating concrete energy-saving effects with significant electricity cost reductions visible in the short term. It is the best choice for reducing operational costs, strengthening competitiveness, and achieving sustainable development.

Smart Energy Saver features a modular design that can be quickly implemented without replacing existing equipment, applicable to various industrial environments, with convenient installation that does not affect existing production processes. As carbon tax and carbon fee policies become increasingly stringent, directly reducing carbon dioxide emissions by minimizing energy waste helps meet government and international standards, reducing future additional expenses resulting from excessive carbon emissions.

AI Smart Classroom

Subsidary: Altos

Altos's AI Smart Classroom' uses AItos IFP interactive displays and AltosCloud VOI virtualization to enable flexible, real-time learning and diverse teacher-student interactions.

Altos SmartCCTV Solution

Subsidary: Altos

The "Altos SmartCCTV Solution" uses deep learning for real-time image detection with features like electronic fencing and people counting, enhancing campus security and resource efficiency. Altos leverages AI to provide comprehensive smart solutions for schools, advancing smart campus development.