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    Contact Acer

    Due to the global outbreak of the corona virus there may be longer waiting times for calls to our service as well as longer response times for web requests. Please also use our online services and the Acer community to get support for your Acer device. We hope for your understanding under these exceptional circumstances.
     
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    CONTACTING SERVICE AND SUPPORT
    To get a quick response to your technical and customer service questions please make sure you have the following information available before contacting us :
    • your Acer product SNID number or the Serial number (how to find these numbers)
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    If you are contacting us about a unit that is already under repair then you may also provide us with:
    • The Case ID that was given to you
     
     
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    Please have your Acer product serial number, SNID number or Case reference number (ending with letter “s") to ensure calls are dealt with efficiently
    EXTENDED SERVICE PLAN
    "Acer Care Plus is an Extended Service Plan that can be purchased with Acer products such as Notebooks, Tablets, PCs, LCD Monitors, Projectors, Servers, Storage Units and Smartphones. It grants you a PRIORITY REPAIR SERVICE. "
     
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    SERVICE PARTNERS

    SOUTH AFRICA

    Support Number : 087 151 3400
     
     
    Technologia
    Unit 12A, Growthpoint Business Park
    Tonnetti Street
    Midrand, 1685
     
     
    ASolutions (PTY) Centurion
    53 Adriana Crescent
    Agnone House
    9310
     
     
    ASolutions (PTY) Ltd. Cape Town
    Unit 2, Durcon House
    Loerie Park
    15 Paul Kurger Street
    Durbanville
    Cape Town
    7550
     
     
    ASolutions (PTY) Ltd. Durban
    Sanyati Office Park
    4 Abrey Road
    Kloof
     
     
    ASolutions (PTY) Ltd. Port Elizabeth
    Greenways Office Park,
    c/o Buffelsfontein and Melsetter Rd
    Mount Pleasan
     
     
    ASolutions (PTY) Ltd. Bloemfontein
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    Westdene
     
     
    PartServe Gauteng
    16 Milkyway Ave
    Linbro Business Park
    Sandton
     
     

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    Support Number : 0800 600 183
     
     
    Carerra Holdings
    Plot 1283, Old Lobatse Road
    Gaborone
    Botswana
    www.carerra.co
     
     
    Business Connecxions Ultimate Solutions
    Plot 178, Unit 1, 2
    Gabarone International Commerce Park
    Botswana
    www.bcx.co.za/our-offices/botswana
     
     

    MAURITIUS

    Support Number : 0230 206 4925
     
     
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    Old Pailles Road
    Pailles
    Mauritius
     
     

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    Support Number : 0800 310 638
     
     
    Business Connection
    130 Jan Jonker Rd
    Windhoek
    Namibia
    www.bcx.com.na
     
     

    SEYCHELLES

     
    ITECH Computer Services
    Postal Address: PO Box.87, Revolution Avenue
    Mahe
    Seychelles
    www.pillayrgroup.com
    www.facebook.com/itechseychelles
     
     

    ZAMBIA

    Support Number : +2787 151 3400
     
     
    Shreeji Investments Limited
    Plot 1209 Shreeji House
    Addis Ababa Drive,
    Lusaka
    Zambia
    shreeji-zambia.business.site/
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    42 Lanark Road, Avondale,
    Harare
    Zimbabwe

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