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Get help for your Acer!
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get SupportSelf Help Resources
Search our knowledgebase to find answers to frequently asked questions about Acer products.
Acer Community is the place for answers, advice, and discussion with other Acer product owners and enthusiasts.
Visit our YouTube channel to see the latest support videos for our most popular products.
Request to have your Acer product repaired.
Check the status of a current repair order.
To get a quick response to your technical and customer service questions please make sure you have the following information available before contacting us :
If you are contacting us about a unit that is already under repair then you may also provide us with:
Our opening hours are Monday - Friday; 8.00am - 5.00pm (Bank Holidays we are closed)
(Acer will be closed between Christmas and New year)
Visit the Acer Online Service pages for quick answers, driver-downloads and useful technical articles.
Send your question directly to us via our Online Email formular.
Go straight to our self-service section to:
Get visual help from our extensive online library of How-To Videos
Take a look in the Acer Support Communities to get help from fellow Acer users
Avoid hold times on the phone and CHAT directly with a member of our friendly and knowledgeable Technical Support staff.
If you have a technical request and want to talk to us directly, please call us on the following number:
0871513400
Calls may be recorded for training purposes
Please have your Acer product serial number, SNID number or Case reference number (ending with letter “s") to ensure calls are dealt with efficiently
"Acer Care Plus is an Extended Service Plan that can be purchased with Acer products such as Notebooks, Tablets, PCs, LCD Monitors, Projectors, Servers, Storage Units and Smartphones. It grants you a PRIORITY REPAIR SERVICE. "
0871513400
Line open Monday to Friday 8am to 5pm
SOUTH AFRICA
Support Number : 087 151 3400
Technologia
Unit 12A, Growthpoint Business Park
Tonnetti Street
Midrand, 1685
ASolutions (PTY) Centurion
53 Adriana Crescent
Agnone House
9310
ASolutions (PTY) Ltd. Cape Town
Unit 14, Frazzitta Business Park
Cr Langeberg Road and Batis Street
Durbanville, 7550
ASolutions (PTY) Ltd. Durban
Sanyati Office Park
4 Abrey Road
Kloof
ASolutions (PTY) Ltd. Port Elizabeth
Greenways Office Park,
c/o Buffelsfontein and Melsetter Rd
Mount Pleasan
ASolutions (PTY) Ltd. Bloemfontein
85 President Reitz Avenue
Reitz Park Unit 4
Westdene
PartServe Gauteng
16 Milkyway Ave
Linbro Business Park
Sandton
BOTSWANA
Support Number : 0800 600 183
Ultimate Solutions
Plot 178, Unit 1, 2
Gabarone International Commerce Park
Botswana
NAMIBIA
Support Number : 0800 310 638
Business Connection
130 Jan Jonker Rd
Windhoek
Namibia
ZAMBIA
Support Number : +2787 151 3400
Shreeji Investments Limited
Plot 1209 "Shreeji House
Addis Ababa Drive,
Lusaka
Zambia
MAURITIUS
Support Number : 0230 206 4925
ProServ
Old Pailles Road
Pailles
Mauritius
NIGERIA
Ensure Solutions Nigeria Ltd
Postal Address: AMMA CENTER Plot 1400/1401, Oro-Ago Crescent, Garki II,
(Behind Old FERMA office, Close to Old CBN),
FCT, Abuja, Nigeria.
City: Lagos
Telephone: 00234-8076869564
Email: Varghese.K@ensureservices.com,
Thomas.J@ensureservices.com,
Jojimon.Mathew@ensureservices.com
Channel Distribution LTD
Postal Address: 11, Medical Road Ikeja, Lagos State, Nigeria
City: Lagos
Telephone: 00234-7086627920
Email: asupport@channeldistribution.net
KENYA
Ensure Technical Services Kenya Ltd
Postal Address: 383-00606 White Field Place, Opp. Westlands Primary School, School lane, Westlands
City: Nairobi
Telephone: Phone: 00254 730 148 000 / 00254 728 606 427
Email: Anoop.G@ensureservices.com;
Shibu.Selvaraj@ensureservices.com
GHANA
Ensure Ghana Ltd
Postal Address: Ensure Ghana Ltd, Ghanadufie House C 371/3 Samora Michel Road Asylum Down Round About Accra
City: Accra
Telephone: Phone: 00233 544 334750
Email: thomas.j@ensureservices.com;
Johnson.Asamany@redingtongulf.com
SEYCHELLES
ITECH Computer Services
Postal Address: PO Box.87, Revolution Avenue, Victoria, Mahe, Seychelles
City: Mahe
Telephone: 00248-4323371
