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    Support

    Enter your Serial Number, SNID or Part Number (P/N). You can also type a question or keywords.

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    • Warranty Information expand_more
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    Limited Warranty

    Product Standard Warranty
    Desktops, All-in-ones & Revo Consumer One-year limited warranty.
    Consumer (Predator – Manufactured before 2019)*
    *Please reference the warranty card that came with your unit.
    Two-year limited warranty.
    Consumer (Predator – Manufactured 2019 and after)*
    *Please reference the warranty card that came with your unit.
    One-year limited warranty.
    Commercial (Veriton V_4XX and V_6XXmodels) Three-year limited warranty* with limited on-site service during first year for Veriton 4 and 3 years for Veriton 6.
    Three-year limited warranty for the following model(s): VZ4630G-i5333X.
    Commercial (Veriton V_2XX models) One-year limited on-site warranty**.
    **On-site service applies to the continental U.S. and Canada only and may not be available in all locations. In those areas where on-site service is provided, a technician will be dispatched, if necessary, following efforts to resolve the problem by telephone support.
    Monitors Consumer & Commercial Three-year limited warranty.
    Laptops Consumer (Aspire, Swift, Switch, Spin) One-year limited warranty.
    Consumer (Predator – Manufactured before 2019)*
    *Please reference the warranty card that came with your unit.
    Two-year limited warranty.
    Consumer (Predator – Manufactured 2019 and after)*
    *Please reference the warranty card that came with your unit.
    One-year limited warranty.
    Commercial (TravelMate) One-year limited warranty.
    Commercial (TravelMate P6) Two-year limited warranty.
    Ultra-thins, Netbooks & Chromebooks Consumer & Commercial One-year limited warranty.
    Two-year limited warranty for the following model(s): S7-392-7837, S7-392-5454, SW5-171P-82B3
    Tablets Consumer & Commercial One-year limited warranty.
    Consumer (Predator) Two-year limited warranty.
    Smartphones Consumer One-year limited warranty.
    Projectors One-year limited warranty on the projector with 90-days on the bulb.
    Three-year limited warranty on the projector with 90-days on the bulb for the following model(s): P1500, P1340W
    Servers, Storage & Workstations Servers, Storage & Workstations Limited warranty.
    Option Kit Limited warranty.
    Accessories Consumer & Commercial One-year limited warranty.

    Want even more protection?

    Extended service plan options are available for purchase online.
     
    For a free copy of the standard limited warranty end-users should see a reseller where Acer products are sold or write to Acer America Corporation, Warranty Department, P.O. Box 6137, Temple, TX 76503.

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