Your Acer warranty provides you with access to phone and chat support. It also allows you to get your Acer product repaired.
Once you have your Serial Number or SNID you can check the status of your warranty.
Contact Technical Support
Need an RMA to have your Acer product Repaired? Use our Repair your Acer tool to create your own case today!
Now that you have your serial number or SNID and your warranty status, pick an option below:
For the safety of our customer support agents during the coronavirus outbreak, our normal wait times could be impacted and we are temporarily reducing our Support hours of operation. Our updated Support hours are listed below. We apologize in advance for any inconvenience this may cause and look forward to serving you.
Available 6AM-5PM CST - US and Canada Español Disponible
Live Chat: (Available 6AM-5PM CST - US and Canada): Click to Chat
Acer is dedicated to helping customers get the most from their products, even after their warranty period has expired. This Acer Support web site, along with Acer Community and the Acer Support YouTube channel, all offer great support options for all Acer products.
If you prefer working with a live agent, the AnswersBy service may be right for you. AnswersBy is a third party company that employs highly trained support professionals who can assist with any PC related needs. AnswersBy offers service plans you can purchase to get help from live agents 24/7.
Visit the AnswersBy web site for for additional information on support plans and pricing.