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Acer Limited Warranty

Warranty Period and Type
Product Parts Labor On-site Product Accessories Parts Labor
Desktop
Aspire Desktops 1 year 1 year Optional Mouse, KB, External Speaker 1 year 1 year
Aspire All-in-One 1 year 1 year Optional Mouse, KB, External Speaker 1 year 1 year
Aspire Desktops and Aspire All-in-One (Purchased from Oct 14, 2019 onwards) 2 years 2 years Optional Mouse, KB, External Speaker 1 year 1 year
Predator Desktop 2 years 2 years 2 years Mouse, KB, Headset 1 year 1 year
Chromebox 1 year 1 year Optional Mouse, KB 1 year 1 year
Notebook
Aspire Series 2 years 2 years Optional Battery, Adaptor 1 year 1 year
Chromebook 1 year 1 year Optional Battery, Adaptor 1 year 1 year
Predator Notebook 2 years 2 years 2 years (standard) Battery, Adaptor 1 year 1 year
Ultrabook
Aspire Ultrabook 2 years 2 years Optional Battery, Adaptor 1 year 1 year
Convertibles
Aspire 2 in 1 2 years 2 years Optional Charger, Battery, External KB 1 year 1 year
Windows / Android Tablet
Iconia 1 year 1 year Optional Charger & Battery 6 months 6 months
Stand Alone Monitor
Stand Alone Monitor 3 years 3 years n/a - n/a n/a
Predator Monitor 3 years 3 years 2 years - n/a n/a
Projector
Bulb Projector 2 years 2 years n/a Lamp , Remote 1 year or 1000 Hrs. Lamp, Remote 6 months 1 year
LED Projector 2 years 2 years n/a Remote, Interactive Pen, 3D Glasses 6 months 6 months

Warranty Exclusions and Limitations

Warranty will be deemed void if a product has been damaged or rendered defective as a result of:

1. Use of the system other than for its normal intended use, including but not limited to, failure to use the system in accordance with the User Guide that accompanies the system and any other abuse of neglect with respect to the system.

2. Modification of the system including use of parts not manufactured and/or sold by Acer

3. Service or repair by anyone other than Acer Service Center or Acer Authorized Service Provider (ASP)

4. Improper transportation or packing when returning the system to Acer or an Acer ASP

5. Improper installation of third party products (e.g. memory card)

6. ACER PH has the right to cancel any warranty coverage on units with a tampered seal, serial number or units found to have been damaged due to negligence, improper usage or attempt to tamper. ACER PH shall not be liable to defects caused by forces of nature such as earthquakes, accidents, fire, flood, vermin waste, and so forth.

7. Minor defects of the LCD display occurring in systems equipped with LCD display technology, provided that there shall not be more than 2 bright (or dark) dots on LCD screen.

8. Acer smartphones bought outside the territorial scope is not covered by the warranty.

9. LCD panels physically damaged due to accidental drops, spills, and extreme temperature, and such damages that are noticeably viewable (examples include but are not limited to, scratches, imprint/water marks, cracks, and dents).

10. ACER PH and ASP shall not be responsible for loss of or damage to, programs, applications, data, or removable storage media. End-users are responsible for saving (backing up) any programs, applications, data, and or removable storage media before servicing. Please note that Acer may opt to replace the system submitted for warranty services with a remanufactured product of equal quality, and thus, any information stored by the end-user on the original system may become permanently inaccessible.

11. ACER PH and its ASP shall impose additional charges for servicing products under exclusions and limitations.