The Acer service center is located on 1651 Paz M. Guazon St., Paco, Manila. Also, we have Acer Authorized Service Providers (ASP) clustered instrategic areas around the Philippines. For more information regarding the ASP, you can visit www.acer.com.ph or call +632 5641841.
The Acer SuperCare Extended Warranty is a warranty extension program where owners of Acer products have the option to extend the warranty of their units to three years. The SuperCare covers the warranty on both parts (except battery) and services.
The Acer International Travelers Warranty or ITW is a warranty that is supplemental to the Local Warranty covering the Notebook. It applies only in countries outside the geographic area of coverage of the local warranty where ITW service centers are located.
Page 2 of the ITW passport states: Only "bona fide travelers" who are in possession of a copy of the proof of original sales invoice of the Notebook may bring claims under this Acer ITW.
A "bona fide traveler" is a person temporarily (for a consecutive period of three (3) months) present outside the territorial scope of the Local Warranty covering the respective Notebook without the intention of establishing temporary residence or domicile. Acer's ITW Centers may require reasonable proof of residency to verify the bona fide traveler status of the claimant. Customers establishing a temporary residence without the geographic area of validity of the Local warranty covering their Notebook are encouraged to enter into a service agreement with a Local Acer representative.