Standard Warranty
Product | Standard Warranty | |
Desktop/AIO |
Veriton 2 / Veriton 4 Extensa Chromebase / Chromebox |
1 Year: Carry-in |
Veriton 6 / Veriton 8 | 3 Years: first year On-Site – year 2&3 Carry-in repair | |
Aspire | 1 Year: Carry-in | |
Gaming / Predator | 1 Year: Carry-in | |
ConceptD | 3 Years: Carry-in | |
Monitor | Commercial (A/B/BM/BE/BX/CB/KA0/P/V/VA-series) | 3 Years Carry-in |
Consumer (D/E/ED/FT/G/GD/H/K/KA1/R/S/T/X/XB/XF/XG/XR/XZ/Z-series) | 2 Years Carry-in | |
ConceptD | 3 Years: Carry-in | |
Notebook |
Notebook (Travelmate) Notebook Others Gaming / Predator 2-in-1 Chromebook |
1 Year: Carry-in (ITW) |
Acer Enduro Urban | 1 Year: Carry-in (ITW) | |
ConceptD1 / Acer Enduro Others | 3 Years: Carry-in (1st Y ITW) | |
Tablet | Acer Enduro Urban | 1 Year: Carry-in (ITW) |
Acer Enduro Others | 3 Years: Carry-in (1st Y ITW) | |
Others | 1 Year: Carry-in (ITW) | |
Projector | A/F/P/S/U series |
3 Years Carry-in - Lamp 1 Year (Starting end user purchasing date Oct 1st 2013) |
Others | 2 Years Carry-in - Lamp 1 Year | |
Server & Storage |
AC100, AT1xx and AN5xx series GT1xx and GN5xx series |
Three Years: first year On-Site – year 2&3 spare parts only |
Others | Three Years On Site (NBD) | |
Altos P | 3 Years Bring -in | |
Altos T | 3 Years On-Site Swap | |
Smartphones | 2 Years Carry-in | |
Smart Wearable | 2 Years: Mail-in or Carry-In | |
Accessories and smart devices | Accessories | 2 Year(s): Carry-in |
Consumable Parts (batteries) | 6 Month: Carry-in | |
CastMaster | 3 Year(s): Carry-in | |
eKinekt | 2 Year(s): Carry-in | |
Halo Smart Speaker | 2 Year(s): Carry-in | |
Charging Cart | Parts only-5Y mechanical. Parts / 2Y electronic parts: Carry-in | |
Connect devices | 1 Year(s): Carry-in | |
Mixed Reality | 2 Years Mail-in or Carry-In | |
Virtual Reality | 2 Years Mail-in or Carry-In | |
LifeStyle | AcerPure | 2 Years: Mail-in or Carry-In |
e-Mobility | e-Scooter | 2 Years: Mail-in or Carry-In |
Consumer have legal rights under applicable legislation governing the sale of consumer goods and this warranty does not exclude, limit or suspend any such applicable rights. For example, Consumers have at least a 24 month warranty starting from the date of purchase - independently of what is stated on any warranty cards or other materials.
1 Certain high spec models require colour calibration after repair. This service is not available in every repair location, please contact your local Acer Service Centre for details.