Service Hotline: (852) 3944 2383

Hotline Operation Hour:

Monday - Friday 9:00AM ~ 1:00PM & 2:00 PM ~ 6:00PM

Saturday 9:00AM~1:00PM

Sunday & Public Holiday – Off

Email: acerhk.service@acer.com

 

Products of Carry-in Service includes: Notebook, 2-in-1 Notebook, Tablet, Smartphone, Pawbo, Chromebook, MR, VR, Projector

 

Carry-in Service Center

Hotline: (852) 3944 2383

 

 

 

To improve the service quality and provide better service experience to our customers, we are delighted to announce that the Online Reservation Service will be available for Mongkok Service Centre from July 4, 2022, details are as follows:

Mongkok Customer Service Centre online reservation service details

- For repairing service, please fill in the reservation form through the following website :

- https://logistics-syn.surveycake.biz/s/aqGlx

- Please visit Mongkok service centre according to the booking time

For any enquiry regarding the above services, please call our customer service hotline at (852) 2347-2038 or WhatsApp 852-56269358.

 

Mongkok Customer Service Centre Information

Booking website：https://logistics-syn.surveycake.biz/s/aqGlx

Address: Room 01, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon

Opening Hours: 10:00AM to 7:00PM (Mon - Fri); 9:00AM to 1:00PM (Sat); Closed on Sundays and Public Holidays

* Provide pick & drop service only

 

Tsing Yi Customer Service Centre Information Booking website：https://logistics-syn.surveycake.biz/s/XpG6m Address: Room C, 15/F, Gateway TS, No.8 Cheung Fai Road, Tsing Yi, N.T., Hong Kong (Please use lift L14 & L15 to reach 15/F, registration in the lobby is required) Tel: (852) 2347-2038 Opening Hours: 9:00AM to 6:00PM (Mon - Fri); (Lunch time 1:00PM-2:00PM) Closed on Saturday, Sundays and Public Holidays * Provide Online Reservation Service only

Address: EM MACAU.RUA DA TRIBUNA NS305-311. FEI CHOI KONG CHEONG (BLOCOS 1.2.3.4) 1’CAVE H

Tel.: (+853) 2852 6800

Business Hours

10:00am – 1:00pm, 2:00pm – 7:00pm (Mon. – Sat.), except Public Holiday.