Due to the global outbreak of the corona virus there may be longer waiting times for calls to our service as well as longer response times for web requests. Please also use our online services and the Acer community to get support for your Acer device. We hope for your understanding under these exceptional circumstances.
To find solutions to common issues, please visit our free self-help support services.
Self Help Resources
Contacting Service and Support
- your Acer product SNID number or the Serial number (how to find these numbers)
- If possible, you have the unit you are contacting us about with you
- The Case ID that was given to you
Our opening hours are Monday - Friday; 9.00am - 6.00pm (Bank Holidays we are closed)