• Acer
  • Predator
  • ConceptD
  • Planet9
  • SpatialLabs
  • Language Language
  • Find a Store Find a Store
  • account_circle
    • account_circle My Profile
    • phonelink My Products
    • assignment_turned_in Register a Product
    • group My Community
    • input Sign out
  • account_circle Acer ID
    • account_circle Sign In
    • person_add Sign Up
    • help What's Acer ID
Acer-logo
  • Shop Online
  • Products
  • Solutions
  • Support
    • acer-swift-sf514-56-antimicrobial-finger-print-backlit-on-wallpaper-mist-green-01 Laptops
    • acer-aspire-c24-1751-wallpaper-black-01 Desktops & All-in-Ones
    • acer-chromebook-spin-514-cp514-3h-cp514-3hh-backlit-on-wallpaper-chrome-sparkly-silver-01 Chromebooks
    • ENDURO-Urban-T3-EUT310A-11A-wallpaper-UI-polaris-blue-01 Tablets
    • Nitro XV2 Product Image Monitors
    • S1286H Product Images Projectors
    • Acer-Digital-Signage-DW550C-wallpaper-01 Digital Signage
    • acer-halo-smart-speakerhsp3100g_8 Smart Devices
    • acer-wireless-mouse-m501-wwcb-white_03 Accessories
    • Solutions_00_Home_RemoteLearningSetup-large Acer for Education
    • Photographer Journalist Working Studio Agency  Concept; Shutterstock ID 428685844; Purchase Order: - Acer for Business
    • Solution_DaaS_Device-as-a-Service Device as a Service (DaaS)
    • tmp6-landingpage-comprehensive-security TravelMate
    • Antimicrobial Solutions AGW Source Antimicrobial
    • Military Standards AGW Source Military Standards
    • Windows 11 Windows 11
    • TA-04 ChromeOS Enterprise
    • waiting
      • account_circle My Profile
      • phonelink My Products
      • assignment_turned_in Register a Product
      • group My Community
      • input Sign out
    • Sign In
    • Sign Up
    • Shop Online
    • Products
      • Laptops
      • Desktops & All-in-Ones
      • Chromebooks
      • Tablets
      • Monitors
      • Projectors
      • Digital Signage
      • Smart Devices
      • Accessories
    • Solutions
      • Acer for Education
      • Acer for Business
      • Device as a Service (DaaS)
      • TravelMate
      • Antimicrobial
      • Military Standards
      • Windows 11
      • ChromeOS Enterprise
    • Support
    • language Language
    • room Find a Store

    See Our Brands

    • Acer
    • Predator
    • ConceptD
    • Planet9
    • SpatialLabs
    • Home
    • …
    • Support
    • Contact Acer

    Support

    Enter your Serial Number, SNID or Part Number (P/N). You can also type a question or keywords.

    support-search-banner

    Support Topics

    • Acer Answers
    • Drivers and Manuals expand_more
      • Microsoft System Center Configuration Manager (SCCM)
    • Register a Product expand_more
      • Register a Product
    • Contact Acer
    • Purchase Accessories
    • Software
    • Recovery Media
    • Alerts expand_more
      • Intel Security Bulletins
    • Warranty Information expand_more
      • Standard Warranty
      • ITW: International Travelers Warranty
      • Find your machine’s Warranty Extension
      • Acer Care Plus Registration
    • Windows expand_more
      • Windows 11 Compatibility
      • FAQs
      • Windows Autopilot
    • EPEAT
    • Acer Care Plus
    • Where is the serial number located? expand_more
      • Laptops
      • Desktops
      • Tablets
      • Monitors
      • Smartphones
      • Projectors
      • Mixed Reality Headsets
    more_vertSupport Topics

    Contact Acer

    Due to the global outbreak of the corona virus there may be longer waiting times for calls to our service as well as longer response times for web requests. Please also use our online services and the Acer community to get support for your Acer device. We hope for your understanding under these exceptional circumstances.

    To find solutions to common issues, please visit our free self-help support services.

    Self Help Resources

    Acer Answers
    Search our knowledgebase to find answers to frequently asked questions about Acer products.
     
    Acer Community
    Acer Community is the place for answers, advice, and discussion with other Acer product owners and enthusiasts.
     
    Acer YouTube Channel
    Visit our YouTube channel to see the latest support videos for our most popular products.
     
    Fix My Acer
    Request to have your Acer product repaired.
     
    Case Status
    Check the status of a current repair order.
     
    Acer Store
    For questions regarding your purchase in the Acer Store please click here.

    Contacting Service and Support

    To get a quick response to your technical and customer service questions please make sure you have the following information available before contacting us :
     
    • your Acer product SNID number or the Serial number (how to find these numbers)
    • If possible, you have the unit you are contacting us about with you
    If you are contacting us about a unit that is already under repair then you may also provide us with:
    • The Case ID that was given to you

    Our opening hours are Monday - Friday; 9.00am - 6.00pm (Bank Holidays we are closed)

    ASK A QUESTION
    Send your question directly to us via our Online Email formular.
     
    ONLINE SELF-SERVICE
    Go straight to our self-service section to:
    • book your unit in for a repair
    • inquire about the status of an existing repair case
    VIDEO GUIDES
    Get visual help from our extensive online library of How-To Videos
     
    ACER USER COMMUNITY
    Take a look in the Acer Support Communities to get help from fellow Acer users
     
    LIVE CHAT
    Avoid hold times on the phone and CHAT directly with a member of our friendly and knowledgeable Technical Support staff.

    Telephone Support

    Please be aware that due to unforeseen circumstances and for a temporary period of time our opening hours are limited and wait times may be extended, therefore to minimise your inconvenience please utilise our online tools that may be able to help with you enquiry / issue

    Thank you for your understanding during this time.
     
    If you have a technical request and want to talk to us directly, please call one of the following numbers:
     
    If calling from UK:                                                       0371 760 1000
    If calling from Republic of Ireland:                                01 437 8367
    For assistance with a SERVER product please call:         0371 760 1006
    Spare Part Sales Enquires Only*:                                  0330 058 1711
    [*Please note – Non-spare part sales enquiries cannot be handled via this number]
     
    Calls may be recorded for training purposes

    Acer Store

    For questions regarding your purchase in the Acer Store please contact:
     
    store.acer.com/en-gb/contacts

    Other Information

    Please note that for Acer Notebook & Tower Desktop products purchased from Curry's are supported via the store from which the product was purchased.
     
    For all other Acer products please contact us directly.
     
    UK Repair Centre
     
    Equinox Maintenance Limited
    10 Shannon Way
    Tewkesbury Business Park
    Tewkesbury
    Gloucestershire
    GL20 8ND

    Products expand_more

    • Laptops
    • Desktops & All-in-Ones
    • Chromebooks
    • Tablets
    • Monitors
    • Projectors
    • Digital Signage
    • Smart Devices
    • Accessories
    • Green PC Products

    Support expand_more

    • Acer ID
    • Register a Product
    • Acer Community
    • Drivers and Manuals
    • Acer Answers
    • Contact Support

    Resources expand_more

    • Acer Corner
    • Online Stores
    • Earthion
    • Norton
    • ChromeOS Enterprise Solutions
    • Cloud Gaming on Chromebook
    • Windows Secured-Core PC
    • Student & Youth Discounts

    About expand_more

    • Contact Us
    • Investor Relations
    • Press
    • Corporate Social Responsibility
    • Product Carbon Footprint
    • Awards
    • Project Humanity
    • Privacy
    • Cookie Policy
    • Legal Notice
    • Additional Legal Information
    • UK Tax and Transparency

    © 2023 Acer Inc.

    language United Kingdom