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Get help for your Acer!
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
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Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support|
Product |
Standard Warranty |
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Desktop / AIO |
Veriton 2 / Veriton 4 |
1 Year: Carry-in |
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Veriton 6 / Veriton 8 |
3 Years: first year On-Site – year 2&3 Carry-in repair |
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Aspire |
1 Year: Carry-in |
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Gaming / Predator |
1 Year: Carry-in |
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ConceptD |
3 Years: Carry-in |
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Monitor |
Commercial (A/B/BM/BE/BX/CB/KA0/P/V/VA-series) |
3 Years Carry-in |
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Consumer (CZ/D/E/ED/FT/G/GD/H/K/KA1/R/S/T/X/XB/XF/XG/XR/XZ/Z-series) |
2 Years Carry-in |
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ConceptD |
3 Years: Carry-in |
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Notebook |
Notebook (Travelmate) |
1 Year: Carry-in (ITW) |
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Notebook (Others) | |||
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Gaming / Predator | |||
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2-in-1 | |||
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Chromebook | |||
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ConceptD / Acer Enduro |
3 Years: Carry-in |
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Tablet |
Acer Enduro |
3 Years: Carry-in |
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Others |
1 Year: Carry-in (ITW) |
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Projector |
A/F/P/S/U series |
3 Years Carry-in - Lamp 1 year |
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Others |
2 Years Carry-in - Lamp 1 year |
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Server & Storage |
AC100, AT1xx and AN5xx series |
Three Years: first year On-Site – year 2&3 spare parts only |
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Others |
Three Years On Site (NBD) |
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Smartphones |
|
2 Years Carry-in |
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Smart Wearable |
|
2 Years: Mail-in or Carry-In |
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Accessories |
|
2 Years: Mail-in or Carry-In |
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Mixed Reality |
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2 Years: Mail-in or Carry-In |
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Virtual Reality |
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2 Years: Mail-in or Carry-In |
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Consumer have legal rights under applicable legislation governing the sale of consumer goods and this warranty does not exclude, limit or suspend any such applicable rights - independently of what may be stated on any warranty cards or other materials.
