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Get help for your Acer!
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get SupportSelf Help Resources
Search our knowledgebase to find answers to frequently asked questions about Acer products.
Acer Community is the place for answers, advice, and discussion with other Acer product owners and enthusiasts.
Visit our YouTube channel to see the latest support videos for our most popular products.
Request to have your Acer product repaired.
Check the status of a current repair order.
For questions regarding your purchase in the Acer Store please click here.
To get a quick response to your technical and customer service questions please make sure you have the following information available before contacting us :
If you are contacting us about a unit that is already under repair then you may also provide us with:
Our opening hours are Monday - Friday; 9.00am - 6.00pm (Bank Holidays we are closed)
Visit the Acer Online Service pages for quick answers, driver-downloads and useful technical articles.
Send your question directly to us via our Online Email formular.
Go straight to our self-service section to:
Get visual help from our extensive online library of How-To Videos
Take a look in the Acer Support Communities to get help from fellow Acer users
Avoid hold times on the phone and CHAT directly with a member of our friendly and knowledgeable Technical Support staff.
Please be aware that due to unforeseen circumstances and for a temporary period of time our opening hours are limited and wait times may be extended, therefore to minimise your inconvenience please utilise our online tools that may be able to help with you enquiry / issue
Thank you for your understanding during this time.
If you have a technical request and want to talk to us directly, please call one of the following numbers:
If calling from UK: 0371 760 1000 If calling from Republic of Ireland: 01 437 8367 For assistance with a SERVER product please call: 0371 760 1006 Spare Part Sales Enquires Only*: 0330 058 1711 [*Please note – Non-spare part sales enquiries cannot be handled via this number]Calls may be recorded for training purposes
Acer Care Plus is an Extended Service Plan that can be purchased with Acer products such as Notebooks, Tablets, PCs, LCD Monitors, Projectors, Servers, Storage Units and Smartphones. It grants you a PRIORITY REPAIR SERVICE.
For questions regarding your purchase in the Acer Store please contact:
Please note that all Acer products purchased from PC World, Dixons or Curry's are supported via the store from which the product was purchased.
UK Repair Centre
Infoteam International Services Ltd
