in Products in Support in Press

Alerts & Recalls


Consumer Information on Receivership of Dick Smith Holdings
Following the recent announcement of the placement of Dick Smith Holdings Ltd into receivership, the ACCC has been working with other Australian Consumer Law regulators including ASIC to provide information to affected consumers.

Acer Computer Australia and New Zealand would like to take this opportunity to kindly remind all customers that have purchased Acer products from Dick Smith outlets to feel welcome to contact Acer's customer care centre direct, should they be in need of any service and/or support with their Acer product.

Please find our contact details as below. Thank you

Customers within Australia: 1300 365 100

Online Helpdesk:

Notebook AC Power Cord Replacement Program
Please click here
Acer Care Center Application Security Issue with Update Mechanism
Please click here
Intel Sandy Bridge - Customer Support
Please click here


Acer Aspire3410(AS3410) or Acer Aspire 3810 (AS3810T or TG or TZ or TGZ) owners
Please click here
Acer Aspire 5738 (AS5738G) or Aspire 5738Z (AS5738ZG) owners
Please click here