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Retail Customers and Consumers: Technical Support: 0800 223 769 7:00am to 9:00pm Monday to Friday AEST 9:00am to 6:00pm Saturday and Sunday AEST Online Technical Support, please click here - https://au.answers.acer.com/app/ask Service and Repair Enquiries: 0800 223 769 7:00am to 9:00pm Monday to Friday AEST Commercial, Government, Education and Enterprise Customers Only: Please note this line is dedicated for Commercial, Government and Education clients only and not intended for retail customers or consumers. Service and Repair Enquiries: 0800 276 576 9:00am to 5:00pm Monday to Friday AEST Acer Spare Parts Enquiries: To find your nearest Acer Spare Parts Reseller, please click here - https://www.acer.com/ac/en/AU/content/spare-parts