Acer Limited Product Warranty
AMA20170613.V6
ACER PRODUCT | WARRANTY PERIOD AND TYPE | |||
Part (Carry-in) | Labor (Carry-in) | On-site | ITW | |
DESKTOP | ||||
Desktop & AIO Consumer model Aspire Series | ||||
Aspire Desktop & AIO preloaded with Windows | 3 Years | 3 Years | 3 Years | - |
Predator Desktop | 3 Years | 3 Years | 3 Years | - |
Desktop & AIO Commercial Model : | ||||
Veriton 2000, 4000 & 6000 Series Desktop & AIO | 3 Years | 3 Years | 3 Years* | - |
Extensa 2000 Series Desktop | 3 Years | 3 Years | 3 Years | - |
Server & Workstation | 3 Years | 3 Years | 3 Years | - |
Chromebox Series | 3 Years | 3 Years | 3 Years | - |
NOTEBOOK | ||||
Commercial Model : | ||||
Travelmate Notebook series | 3 Years | 3 Years | 3 Years* | 1 Year |
Chromebook 14 CP5-471 | 3 Years | 3 Years | 3 Years* | 1 Year |
Chromebook 11 & R11 Series | 1 Year | 1 Year | - | 1 Year |
Consumer Model : | ||||
Predator Notebook | 2 Years | 2 Years | 2 Years | 1 Year |
Swift/Switch/Spin Series | 2 Years | 2 Years | - | 1 Year |
Aspire Series | 1 Year | 1 Year | - | 1 Year |
Iconia Tablet & Aspire Switch Series | 1 Year | 1 Year | - | 1 Year |
Predator Tablet | 1 Year | 1 Year | - | 1 Year |
Projector | 2 Years | 2 Years | - | - |
Projector lamp/globe | 1000 hours or 12 months, whichever comes first. | |||
LCD Monitor | ||||
Predator Monitor | 3 Years | 3 Years | 3 Years | |
Purchased as a stand-alone | 3 Years# | 3 Years# | 3 Years# | - |
Remarks :
- Veriton 2000 Series (*) -> Unit pre-loaded with Win10 Pro shipped from October 2015 onwards will carry 3 years onsite.
- Veriton 4000 & 6000 Series. AIO 2000 & 4000 Series (*) -> Unit shipped from 20 Jul 2015 onwards will carry 3 years onsite.
- Travelmate Notebook Series (*) -> Unit shipped from Q4 2016 onwards will carry 3 years onsite.
- Chromebook 14 CP5-471 (*) -> Unit shipped from 1st April 2017 onwards will carry 3 years onsite.
- LCD monitor (#) --> Unit shipped before 1st Jan 2015, carries 3 years Limited Warranty for part & labour
- Accessories including Keyboard, Mouse, Battery, AC Adapter, Power Cord, SD Card, Headset, Earphone, Stylus, Cables, 3D Glasses, Remote Control & etc will carry only 1 year warranty even if the main Acer Product is offered with more than 1 year warranty.
- Software Media (material only) 60 Days
- FOC items bundling with the main Acer Product is not entitle for warranty claim
- Coverage area for On-Site support is up to 50km from the nearest Highpoint Service Network's service centres.