This statement applies to the AES025, AES035, and PES035 models.
In line with our commitment to product integrity and rigorous adherence to evolving international regulatory standards, we are announcing a mandatory firmware update for the specified eScooter models listed above.
To maintain alignment with the applicable safety requirements and technical specifications, we are deploying a mandatory Over-the-Air (OTA) update. This measure is designed to ensure that driving power remains under the continuous, active manual control of the rider at all times, effectively preventing unintended operation and enhancing overall riding protection.
Following this update, the "Cruise Control" (Auto-Drive) function will be deactivated. This modification is being implemented as a product compliance measure and is intended to help ensure that vehicle acceleration remains under the rider’s active control during operation.
We appreciate your understanding and cooperation in our ongoing efforts to provide a more reliable and controlled riding experience.
For further inquiries, please contact our local service centers.