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Get help for your Acer!
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
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Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support|
Product |
Standard Warranty |
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|
Desktop / AIO |
Veriton 2 |
1 Year Carry-in |
 |
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Veriton 4 / Veriton 6 / Veriton 8 |
3 Years On-Site |
|
|
|
Aspire |
1 Year: Carry-in |
|
|
|
Gaming / Predator |
1 Year: Carry-in |
|
|
|
ConceptD |
3 Years: Carry-in |
|
|
|
Monitor |
Commercial (A/B/BM/BE/BX/CB/KA0/P/V/VA-series) |
3 Years Carry-in |
|
|
Consumer (CZ/D/E/ED/FT/G/GD/H/K/KA1/R/S/T/X/XB/XF/XG/XR/XZ/Z-series) |
2 Years Carry-in |
|
|
|
ConceptD |
3 Years: Carry-in |
|
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Notebook |
Notebook (Travelmate) |
1 Year: Carry-in (ITW) |
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Notebook (Others) | |||
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Gaming / Predator | |||
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2-in-1 | |||
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Chromebook | |||
|
Acer Enduro Urban |
1 Year: Carry-in (ITW) |
|
|
|
ConceptD1 / Acer Enduro Others |
3 Years: Carry-in (1st Y ITW) |
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|
Tablet |
Acer Enduro Urban |
1 Year: Carry-in (ITW) |
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|
Acer Enduro Others |
3 Years: Carry-in (1st Y ITW) |
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Others |
1 Year: Carry-in (ITW) |
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Projector |
A/F/P/S/U series |
3 Years Carry-in - Lamp 1 Year |
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Others |
2 Years Carry-in - Lamp 1 Year |
|
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|
Server & Storage |
AC100, AT1xx and AN5xx series |
Three Years: first year On-Site – year 2&3 spare parts only |
|
|
Others |
Three Years On Site (NBD) |
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Smartphones |
|
2 Years Carry-in |
|
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Smart Wearable |
|
2 Years Carry-In |
|
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Accessories |
|
2 Years Carry-In |
|
|
Mixed Reality |
|
2 Years Carry-In |
|
|
Virtual Reality |
|
2 Years Carry-In |
|
Consumer have legal rights under applicable legislation governing the sale of consumer goods and this warranty does not exclude, limit or suspend any such applicable rights - independently of what may be stated on any warranty cards or other materials.
