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Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get SupportAlerts & Recalls
Dear Customer,
If the Acer Liquid Zest 3G, Zest 4G and Zest Plus no longer responds to any input, press and hold the power button for 10 seconds to trigger a shutdown- and restart of the device. If the device does restart please contact the Acer Service center or Authorized Service Partner near you. Do not attempt to remove or replace the battery yourself; you may potentially damage the battery which could cause possible overheating and personal injury. We kindly remind you that the Acer Liquid Zest 3G, Zest 4G and Zest Plus smartphones are equipped with a non-removable lithium-ion batteries. The lithium-ion battery within the Acer Liquid Zest Series should be replaced by an Acer Authorized Service Center only.
We thank you for choosing Acer.
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Notebook AC Power Cord Replacement Program Please click here |
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Acer Care Center Application Security Issue with Update Mechanism Please click here |
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Liquid Gallant E350 Customer service and safety are top priorities for Acer. Therefore, the company has announced a voluntary free replacement program of certain battery packs used in the Liquid Gallant E350 smartphones. Certain battery packs have the potential to overheat posing a fire and burn hazard to consumers. Potentially impacted Liquid Gallant E350 batteries contain the part numbers:
Customers owing a Liquid Galant E350 should remove the battery pack from their smartphone and check if they own any battery with the part numbers KT.0010J.001, KT.0010J.002, KT.0010J.003 or KT.0010J.004 or contact Acer at 0371 760 1000 to validate if their battery pack is eligible for a free replacement. Acer fully stands behind the products it makes and has taken a proactive approach to this situation to ensure the safety of our customers and the integrity and quality of our products. |
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Intel Sandy Bridge - Customer Support Please click here |
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Acer Aspire3410(AS3410) or Acer Aspire 3810 (AS3810T or TG or TZ or TGZ) owners Please click here |
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Acer Aspire 5738 (AS5738G) or Aspire 5738Z (AS5738ZG) owners Please click here |