Acer’s commercial PC business, which focuses on sales to SMB, education and government markets, realized the highest year-on-year growth (YoY) rates among the top five players in the US market during Q2 2014.
According to data from IDC, Acer’s Total Commercial PC shipments during Q2 20141 achieved 51.4% YoY growth, exceeding the industry average of 18.1%; while in Commercial Portable PCs Acer grew by 62.7% YoY surpassing the industry average of 30.1%. In both categories Acer ranked No. 5. Acer performed exceptionally well in the Commercial Portable PCs “Ultraslim Notebook PCs”2 product category in 1H 2014 and was ranked No. 1.
Acer’s strong performance in the US commercial market can be attributed to a number of factors, including the range and strength of its product offerings. Acer’s portfolio currently offers an array of products for all types of organizations including Windows and Chrome OS based PCs. Among them are its award-winning TravelMate P6 series notebooks and its highly acclaimed Chromebooks, which have been especially well-received by the education sector for their ease-of-use and portability for students, as well as their easy deployment and management for school IT administrators.
In addition, Acer has committed itself to providing its clients unrivalled after services, such as the Acer Educare warranty program, which provides further protection of clients’ investments with solutions such as battery replacement, paid two-way shipping and accidental damage protection. Acer clients also have dedicated access to support technicians and can easily order and purchase spare parts among other services.
Acer has made much effort to increase engagement with existing and potential customers through initiatives such as routine customer events to exchange ideas and receive direct feedback as well as offering informational materials in the form of webinars, white papers and case studies to share best practices.
Learn more about Acer’s professional offerings in the US here.
1 Q2 2014 IDC
2“Ultraslim Notebook PCs” are defined by IDC as notebooks that are less than 23 mm thick at its largest point for touch-enabled systems, and less than 21 mm thick at its largest point for other Portable PCs and not covered in convertible notebook PC, mobile workstation, and mini notebook PC categories.