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Get help for your Acer!
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support|
Product |
Standard Warranty |
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Desktop / AIO |
Veriton 2 / Veriton 4 |
1 Year: Carry-in |
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Veriton 6 / Veriton 8 |
3 Years: first year On-Site – year 2&3 Carry-in repair |
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Aspire |
1 Year: Carry-in |
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Gaming / Predator |
1 Year: Carry-in |
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ConceptD |
3 Years: Carry-in |
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Monitor |
Commercial (A/B/BM/BE/BX/CB/KA0/P/V/VA-series) |
3 Years Carry-in |
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Consumer (CZ/D/E/ED/FT/G/GD/H/K/KA1/R/S/T/X/XB/XF/XG/XR/XZ/Z-series) |
2 Years Carry-in |
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ConceptD |
3 Years Carry-in |
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Notebook |
Notebook (Travelmate) |
1 Year: Carry-in (ITW) |
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Notebook (Others) | |||
Gaming / Predator | |||
2-in-1 | |||
Chromebook | |||
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Acer Enduro Urban |
1 Year: Carry-in (ITW) |
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ConceptD1 / Acer Enduro Others |
3 Years: Carry-in (1st year ITW) |
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Tablet |
Acer Enduro Urban |
1 Year: Carry-in (ITW) |
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Acer Enduro Others |
3 Years: Carry-in (1st year ITW) |
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Others |
1 Year: Carry-in (ITW) |
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Projector |
A/F/P/S/U series |
3 Years Carry-in - Lamp 1 Year |
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Others |
2 Years Carry-in - Lamp 1 Year |
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Server & Storage |
AC100, AT1xx and AN5xx series |
Three Years: first year On-Site – year 2&3 spare parts only |
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Others |
Three Years On Site (NBD) |
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Smartphones |
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1 Year: Carry-in |
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Smart Wearable |
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1 Years: Mail-in or Carry-In |
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Mixed Reality |
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2 Years: Mail-in or Carry-In |
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Virtual Reality |
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2 Years: Mail-in or Carry-In |
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Acessories |
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2 Years: Mail-in or Carry-In |
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