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Get help for your Acer!
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get Support
Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.
Get SupportSelf Help Resources
Search our knowledgebase to find answers to frequently asked questions about Acer products.
Acer Community is the place for answers, advice, and discussion with other Acer product owners and enthusiasts.
Visit our YouTube channel to see the latest support videos for our most popular products.
Request to have your Acer product repaired.
To get a quick response to your technical and customer service questions please make sure you have the following information available before contacting us :
If you are contacting us about a unit that is already under repair then you may also provide us with:
Visit the Acer Online Service pages for quick answers, driver-downloads and useful technical articles.
Send your question directly to us via our Online Email formular.
Take a look in the Acer Support Communities to get help from fellow Acer users
Get visual help from our extensive online library of How-To Videos
If you have a technical request and want to talk to us directly, please call one of the following numbers:
If calling from within UAE: 800 4711
If calling from outside UAE: 00971 4 8056400
If calling from within KSA: 800 897 1456
Our opening hours are:
8:30AM to 5:30PM (Sunday to Thursday) for UAE and other countries (UAE local time)
7:30AM to 4:30PM (Sunday to Thursday) for KSA (KSA local time)
Note: We are closed during Bank Holidays
Please contact the service partners listed below (Excluding SADC countries of Africa) for claiming warranty service for your Acer product; Out of Warranty service also available. Kindly provide the original receipt (Purchase Proof) when visiting the service center for warranty verification.
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Algeria
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ABM (Algerian Business Multimedia)
Postal Address: 45 Chemin Fernane Hanafi Hussein Dey City: Algiers Telephone: 00213-21-772751 Email: lynda.belmahdi@abm.dz |
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Bahrain
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Ensure Services Bahrain
Postal Address: "JKR Computers, Block 334, Road 3419, BLDG 666, Mahooz Ave, (Near-B.A.P.C.O Petrol Station) P.O. Box 65441, Manama, KINGDOM OF BAHRAIN" City: Manama Telephone: 00973-17281189 Email: Bahrain@jkrit.com |
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Benin
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MIKEM Technologie
Postal Address: 05 BP 1059 - Cotonou, République du Bénin City: Cotonou Telephone: Hotline SAV: 00229-21312495 Mob: 00229-97652260 Phone: 00229-21313727 Email: sav@mikemtechnologie.com |
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Democratic Republic of Congo
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United States Contracting And Trading SPRL (USCT)
Postal Address: 769 Immeuble Trans-Africa, Derriere la banque BCDC, Croisement des Avenue del'Equateur & Bas Congo, Commune de la Gombe, Kinshasa, Republic Democratique du Congo City: Kinshasa Telephone: 00243-99-9910010 Email: acer-support@usctcongo.com |
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Egypt
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Mantrac
Postal Address: 30 Lebonan St,1st Floor, Mohandseen, Giza, Postal code: 12511. Cairo. Egypt City: Cairo Phone: +20-225034848 Ext.: 75409 Direct : +20-225034852 Email: Hamayem@mantracegypt.com, SHussein@mantracegypt.com |
Redington Egypt (Head Office)
Postal Address: 12B, Mohamed Kamel El-Harony Street, From Ahmed Fakhry Street, Nasr City, Cairo City: Cairo Telephone: Hotline: 19375 Email: support.egypt@redingtongulf.com |
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Redington-Egypt
Postal Address: 15 Hassn Alam Street, From Mohamed Fawzy Moaz St, SMOHA, Alexandria -Egypt City: Alexandria Telephone: Hotline: 19375 Email: support.egypt@redingtongulf.com |
Redington-Egypt
Postal Address: Mohandeseen Service point: 34, El Forat St. From Gameat Al Dewal Al Arabeya St., El- Mohandeseen Area, Cairo, Egypt City: Cairo Telephone: Hotline: 19375 Email: support.egypt@redingtongulf.com |
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Iraq
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Al Nabaa Maintenance Services
Postal Address: Al-Sina'a St., Baghdad, Iraq, P.O Box 35068 City: Baghdad Telephone: Phone: 00964-17193191 Email: ali.alattar@al-nabaa.net |
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Jordan
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Holool (Matrix)
Postal Address: 60 Issam Ajlouni Street Shmeisani, Amman, Jordan City: Amman Telephone: Tel: 00962 65532981 Fax: 00962 65532781 Mob: 00962 787749000 Email: pre.hw@sajaya.com tech.b@matrix.jo |
ZUHAIR ISSA MURAD AND SONS CO
Postal Address: 219 Mecca Street, P.O. Box 1568 Amman, 11953, Jordan City: Amman Telephone: Phone: 00962-65412144 Fax: 00962-65412611 Mob: 00962-797509111 Email: ahmad.khatib@murad.com.jo |
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Kuwait
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Mazcot Technologies
Postal Address: Office No:14 , Floor# 3, Al Daraa Complex, Al Muthanna St., Hawally, KUWAIT City: Hawally Telephone: Phone: 00965-22623236, 00965-51535244 Email: manoj.thomas@mazcottechnologies.net |
X-Cite General Trading Co.
Postal Address: Electronics group 223, Electronics Service Center, Al Rai, 4th Ring Rd, Safat, PO Box 223 City: Kuwait Telephone: Phone: 00965-1881111 Email: Terence@Alghanim.com |
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Lebanon
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TechnoMania SARL
Postal Address: 1st F, Equipment Ltd. Bldg, Sin-El-Fil/Dekwaneh Highway, Beirut City: Beirut Telephone: Phone: 00961-1 514 003 (Ext. 212) Email: nabil.nohra@techno-mania.net, info@techno-mania.net |
Middle East Information Technology sal.
Postal Address: Dora Highway, P.O. Box 80-545, Lebanon City: Beirut Telephone: Phone: 00961 1268111, 00961 3046 601/2 Ext: 202 Email: support@meit.biz, Hovig.Boyrazian@meit.biz |
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Morroco
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MACSI
Postal Address: 131 bd d'ANFA, Casablanca, City: Casablanca Telephone: Phone: 00212-522492499 Email: Ilham.Berguigua@macsi.ma |
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Oman
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Redington Gulf & Co. LLC, Oman
Postal Address: Shop No 26| Bldg:484|Oman Commercial Centre PO Box 3065 | PC : 112 | Ruwi - Muscat |Sultanate of Oman GPS (23°36′36″N 58°32′23.999″E) City: Muscat Telephone: Phone: 00968-24791405 Fax 00968-24791406 Email: oman.service@redingtongulf.com |
LOAY International
Postal Address: P.O.Box 1886, Postal Code 112, Ruwi City: Muscat Telephone: Phone: 00968-24708845, 00968-24708846 Fax: 00968-24708841 Email: loaysupt@omantel.net.om |
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SARCO
Postal Address: BLDG No-1906, Way No. 6424, Opp. Bhawan Construction Company, Ghala, Muscat City: Muscat Telephone: 00968-24593025 Email: service@sarcooman.com |
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Pakistan
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Saad Computer
Postal Address: SA11, 2nd Floor, Techno City Mall, Hasrat Mohani Road, Karachi, 75650 City: Karachi Telephone: Phone: 009221-32276741 – 2 Email: shahzad@saadcomputer.com |
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Palestine
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OFFTEC
Postal Address: Al-Bireh, Jerusalem St. City: Palestine Telephone: Phone: 00970-22959780 Email: ASaleem@offtec.ps, WHijjeh@offtec.ps |
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Qatar
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Redington Qatar WLL
Postal Address: Redington Qatar W.L.L, Barwa Commercial Avenue, Building No: 29, Type 2-Safa (Green), Showroom # SFS093, Doha Qatar, PO Box 23248 City: Doha Telephone: Phone: 00974 40203800 Email: Qatar.Service@redingtongulf.com |
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Saudi Arabia (KSA)
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Acer Care Contact Center
Postal Address: Acer Care Contact Center Support available on these timings: 7:30AM to 4:30PM (Sunday to Thursday) Warranty/Out of Warranty service available with Acer Authorised Service Providers (ASPs) listed on this page Telephone: KSA Toll Free: 8008971456 Email: ksa.helpdesk@acer.com |
Ensure Services Arabia LLC (BAT: Best Arabia Trading)
Postal Address: Telecom Compu City, Opp. National Guard, Palestene Street, Jeddah City: Jeddah Telephone: 00966-126729812, 00966-126729821 Hotline: 920008806, 00966 114721020, 00966 114751020 Fax#: 00966-26717670 Email: Jeddah@ensureservices.com ajai@batarabia.com |
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Ensure Services Arabia LLC (BAT: Best Arabia Trading)
Postal Address: Hail Center , Dammam-Khobar Highway, Rakah Cross Road, PO Box 345, Dammam- 31411, Al-Khobar City: Dammam Telephone: 00966-138587682, 00966-138587319 Hotline: 920008806, 00966-114721020, 00966-114751020 Fax#: 00966-138588147 Email: Contact Person: Sathees Singarayan Mobile # 00966-500059253 Email: sathees.singarayan@ensureservices.com Khobar@ensureservices.com, ajai@batarabia.com |
Ensure Services Arabia LLC (BAT: Best Arabia Trading)
Postal Address: P.O Box 62918, Riyadh 11595, Backside of Orchid Al Mansour Hotel, King Abdul Aziz Road (Old Airport Road), Riyadh, Kingdom of Saudi Arabia. City: Riyadh Telephone: 00966-112925682, 00966-112925683 Hotline: 920008806, 00966-114721020, 00966-114751020 Fax: 00966-112925688 Email: Contact Person: Suresh K Mobile # 00966-504717398 Email: Suresh.K@ensureservices.com Riyadh@ensureservices.com, ajai@batarabia.com |
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United Electronics Co. (eXtra)
Postal Address: Rakah area, Khobar 31952, Eastern Province, PO Box 76688 City: AL Khobar Toll Free : 920004123 Email: nader@extra1.com, sawaf.b@extra1.com Website: https://www.extra.com/en-sa/store-finder |
United Electronics Co. (eXtra)
Postal Address: Suwaidy, King Fahad Street, Besides Edtaga Market, Riyadh 11482, PO Box 8311 City: Riyadh Toll Free : 920004123 Email: hussein.a@extra.com Website: https://www.extra.com/en-sa/store-finder |
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United Electronics Co. (eXtra)
Postal Address: Jeddah Technical Center, Prince Sultan Mall, Prince Sultan Street, Jeddah City: Jeddah Toll Free : 920004123 Email: mapili.f@extra.com Website: https://www.extra.com/en-sa/store-finder |
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Togo
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MIKEM Technologie
Postal Address: 05 BP 1059 - Cotonou, République du Bénin City: Cotonou Telephone: Hotline SAV: 00229-21312495 Mob: 00229-97652260 Phone: 00229-21313727 Email: sav@mikemtechnologie.com |
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Tunisia
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Tunisie Micro Informatique
Postal Address: Rue du Lac Victoria Les Berges du Lac 1053 City: Tunis Telephone: 00216-71860666 Email: sofiane.ourimi@tmi.com.tn |
BITS
Postal Address: 10 Rue Al Akhtal,1004 Menzah 1,Tunis, Tunisie City: Tunis Telephone: 00216-98708321 Email: syrine.benyoussef@bits.com.tn |
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UAE
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Acer Computers ME
Postal Address: Acer Care Contact Center Support available on these timings: 8:30AM to 5:30PM (Sunday to Thursday) Warranty/Out of Warranty service available with Acer Authorised Service Providers (ASPs) listed on this page City: Dubai Telephone: UAE Toll Free: 8004711, Outside UAE: 00971-48056400, Fax No: 00971-48812200 Email: ame.helpdesk@acer.com |
Ensure Middle East Trading L.L.C. - Dubai
Postal Address: WH No. 1 & 2, Al Qusais Industrial Area 5, (Opposite to Eppco Tasjeel), Al Qusais, Dubai City: Dubai Telephone: Hotline : 600 52 5559 Tel : 00971-42040500 Fax: 00971-42583801 Email: dubai@ensureservices.com |
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Ensure Middle East Trading L.L.C. - Abu Dhabi (Collection Center)
Postal Address: Office No: 102, Burj Al Arab Tower, Hamdan Street, Abu Dhabi, UAE City: AbuDhabi Telephone: Hotline : 600 52 5559 Email: abudhabi@ensureservices.com |
Jumbo Service Center Jumbo Electronics L.L.C.
Postal Address: Jumbo Electronics, Dubai Central Service Center, Plot B136, Jebel Ali Industrial Area 2, PO BOX 3426, Dubai City: Dubai Telephone: UAE Toll Free: 80058626, Fax No: 00971-48849796 Email: it.servicedesk@jumbo.ae |
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Digital Dimension Computers LLC Postal Address: MZ 01, Butti Khamis Al Rumaithy Building Opposite Abu Dhabi Municipality, Behind HSBC Bank, Salaam St., P.O. Box 105400, Abu Dhabi, UAE City: AbuDhabi Telephone: Tel: 00971-26444043, Fax: 00971-26444516< br /> Email: helpdesk@ddcuae.ae |
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Yemen
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Natco-Information Technology Ltd
Postal Address: Hayel Complexity Buildings, Hayel street, Sanaa, PO Box 1187 City: Sanaa Telephone: Phone: 00967-1454476 (Ext: 42) Fax#: 00967-1454475 Mob: 00967-733796975 Email: jchacko@natco.com.ye, jaladimi@natco.com.ye |
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