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Educare

Acer Educare—Looking Out for Tomorrow

Acer is protecting your future one computer at a time

Educare is Acer's new comprehensive service portfolio that is specifically designed to meet the needs of the education market. It is a unique set of service offerings that extends the life of technology in the classroom and maximizes schools' return on their IT investments. Designed exclusively for education customers, Acer Educare targets the specific needs of resource-constrained schools, delivering value-added services like battery replacements for heavily used notebooks and tablets, extended warranty and accidental damage coverage, and two-way freight for depot repairs. Through a partnership with Acer can you further reduce operating costs and improve productivity of your computer infrastructure.

The Acer Educare offerings have the following categories

  • Educare Mobility Suite
  • Educare Desktop Suite
  • Educare Projector Suite

Educare Mobility Suite

The Educare Mobility Suite provides coverage for the TravelMate Notebooks, Chromebooks, Aspire One Netbooks and ICONIA Tablets. The mobility suite coverage includes options for:

  • One or Two-year extension of limited warranty depending on the purchased model
  • Three-year Total Protection Upgrade (including Accidental Damage Protection)
  • Premium Battery Support
  • Two-way prepaid freight for depot repairs

Educare Desktop Suite

Acer Educare Desktop Suite includes additional coverage options for all new Acer Veriton Desktops including Veriton Ultra Small Form Factor Desktops, Veriton Nettops, Veriton Minitowers and Veriton All In One Desktops, so the PC is covered whether the school prefers to bring a technician to campus for repairs or ship it to a depot for service. Depending on the coverage level selected, this service includes options for:

  • Next-business-day limited on-site service for years two and three
  • Prepaid freight to and from repair depot for three years
  • Mail-in/carry-in depot repair coverage for years two and three
  • Extension of standard warranty for years two and three

Educare Projector Suite

Educare also offers enhanced coverage for new Acer projectors, another critical component of a schools' instructional technology infrastructure. This program is offered only for projectors that have a three year base warranty and includes:

  • One replacement lamp per year, with a maximum of three total
  • Prepaid freight to and from repair depot for three years

Educare Mobility Suite

The Educare Mobility Suite provides coverage for the TravelMate Notebooks, Chromebooks, Aspire One Netbooks and ICONIA Tablets. The mobility suite coverage includes options for:

  • One or Two-year extension of limited warranty depending on the purchased model
  • Three-year Total Protection Upgrade (including Accidental Damage Protection)
  • Premium Battery Support
  • Two-way prepaid freight for depot repairs

Educare Desktop Suite

Acer Educare Desktop Suite includes additional coverage options for all new Acer Veriton Desktops including Veriton Ultra Small Form Factor Desktops, Veriton Nettops, Veriton Minitowers and Veriton All In One Desktops, so the PC is covered whether the school prefers to bring a technician to campus for repairs or ship it to a depot for service. Depending on the coverage level selected, this service includes options for:

  • Next-business-day limited on-site service for years two and three
  • Prepaid freight to and from repair depot for three years
  • Mail-in/carry-in depot repair coverage for years two and three
  • Extension of standard warranty for years two and three

For further information, please contact Acer.

Phone: 1.800.848.2237 extension 4
Email: us_reseller@acer.com