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The Acer Reliability Promise

Quality & Reliability

At Acer, we are confident in the quality and reliability of our products. So confident that we are pleased to offer our business customers the security of the Acer Reliability Promise. Under this program, we will refund 100% of the purchase price in the unlikely event that something goes wrong in the first year.

How to register for the Acer Reliability Promise:

  • Purchase an Acer product that qualifies for this offer.
  • Register your new product online within 30 calendar days of purchase. The first day of purchase as detailed on your invoice or receipt counts as day 1.
  • Use your new Acer product.
  • Should your new purchase develop a technical fault within one year of purchase, simply call our dedicated warranty number to report your technical fault, then follow the online Claim instructions to proceed with your claim.